
Explore, reflect and deepen your understanding.
Understanding misuse of power, bullying and workplace culture is the first step towards meaningful change.
Whether you’re looking for a quick introduction or deeper insight, you’ll find practical resources, perspectives and real-life experiences here.
Latest & featured
Five minute reads exploring research and theories that might make you think differently about behaviour and how we work together in hospitality.
Faster learning
Explore our latest publications as they are added to our Learning Library. From thought-provoking conversations and practical guidance to research and real life stories, discover the latest articles.
Deeper learning
A carefully curated collection of articles, research, videos and resources to help anyone affected by misuse of power or bullying better understand their experiences, regain confidence and thrive again.
Real Life Stories
When painful experiences inspire positive change. These are real experiences from people who have worked in hospitality. They are shared with permission, but names have been changed to respect those involved.
Book reviews
James Nye, MD of Anglian Country Inns and friend of the Good Apple Effect, is an avid reader. Together with guest reviewers, he shares the books that have influenced his thinking and leadership.
Explore the Good Apple Effect
The psychology of hospitality
Psychotherapist Lucy Beresford explores power, behaviour and culture in hospitality.
Read our open letter
An open letter to everyone in hospitality from The Good Apple Effect.
Try the Toothbrush Test
A simple question, asked twice a day, that can change the way you see yourself.