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About the Podcast
What if fairness wasn’t just the right thing to do?
What if it was something else too?
What if it was one of the most overlooked commercial opportunities in hospitality?
In this podcast, The Good Apple Effect explores the evidence linking misuse of power and bullying to performance, retention, service, legal risk and profitability.
Drawing on research, real world examples and hospitality specific insight, we examine why culture is not simply a people issue. It is a dirty great big business opportunity.
Along the way, you’ll hear about the now famous green and red apple exercise, the ripple effect of leadership behaviour, the hidden cost of productivity leakage and why some businesses consistently attract and retain better people than others.
Whether you are an entrepreneur, CEO, operations director, HR leader, finance director or non-executive director, this podcast offers a practical and evidence-based look at a simple idea:
Fairness is not just a value, it is a financial lever.
